24x7 Monitoring

Continuous and proactive monitoring of your entire technology infrastructure.

What do we do

Comprehensive 24x7 monitoring service for your technological infrastructure

Our service is designed to continuously monitor all critical aspects of your systems

This allows problems to be detected and solved before they can affect your operation. 

The objective is for your company to maintain optimal performance and high availability of the service.

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Proactive detection

We identify incidents before they impact your operations.

Business continuity

Ensures the availability of systems and services by minimizing downtime.

Performance

Optimize the operation of your systems through constant monitoring of critical points of systems and applications. 

Safety

Protect your data and systems by detecting unusual activity and potential threats.

Identify risks before they become problems.

Hire our 24x7 Monitoring!

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How we do it

Comprehensive and proactive approach, using advanced technology and a team of dedicated experts

State-of-the-art technology

We use market-leading monitoring tools that allow us to monitor all components of your infrastructure in real time.

Standard monitoring modules for operating systems (window, Linux, Solaris...), applications (SAP, HANA, Exchange, Citrix...), databases (Oracle, SQL Server...), communications, etc. 

Customizable monitoring modules specific to the client's platform and business processes.

Rapid response protocols

In the event of any incident, we apply rapid response protocols to resolve problems efficiently and effectively.

Alarm thresholds and escalation plans based on the criticality of the service defined in the operating manual.

Network Operations Center (NOC)

Our NOC is operational 24x7 with specialized technicians who analyze and respond to alerts immediately.

Detailed reports

We provide regular and detailed reports on the status of your systems.

Service location

We offer the service wherever you need it

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At home

Do you have your own infrastructure? PERFECT!

We offer you services that fit with the management of your architecture in your data center.

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In mine

You can bring your infrastructure and we manage it for you. In addition, we have SAP certifications, physical accommodation in Spain and ISO 27001 certification.

Learn more about our Data Center
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In the cloud

Whether it is in our Cloud or in the public Cloud of any of the large hyperscalers (AWS, Azure, Google Cloud Platform or SAP Cloud) we provide you with platform management and administration services.

Learn more about our Cloud services

Don't lose sight of your systems.

Find out how our 24x7 Monitoring can help you!

Contact us

Related Services

Ensure the performance of your systems with our specialized servicesDetect and resolve problems before they affect your business

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Infrastructure

Hosting of physical equipment, infrastructure as a service (IaaS) for virtual environments and fully scalable storage services.

We combine cutting-edge technology with a specialized team to ensure that every aspect of your infrastructure is optimized and efficiently managed with 24x7x365 coverage.

See more information
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24x7 Operation

Comprehensive supervision and continuous management service of technological infrastructures.

Our team is in charge of procedural tasks, incident management, and maintenance of the technological infrastructure according to specific procedures defined by the client or the responsible support group.

See more information
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24x7 Administration

Maintenance, management and resolution service for systems and applications incidents.

Our technicians specialized in various disciplines are in charge of the necessary maintenance tasks for each environment, in addition to resolving incidents and responding to customer requests.

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Don't let anything escape.

Request your 24x7 Monitoring service!

Contact us

FAQ

Learn more about our 24x7 Monitoring service

Which systems and components are included in the monitoring?

We monitor servers, databases, applications, networks, and any other critical component of your technology infrastructure.

What happens if an incident is detected outside working hours?

Our support team is available 24/7 to escalate to the customer (or support group) any alarms detected according to the established protocol.

f the contracted "24x7 Operation" service is available, our technicians will react immediately 24x7 to any incident according to the procedure established for each alarm. 

How will I be notified about detected alarms?

You will receive immediate notifications via email, SMS or phone calls, depending on your preferences.

Can I customize the level of monitoring according to my needs?

Yes, we offer customization options to tailor the monitoring service to your company's specific requirements.

Does the monitoring service include incident management?

NO, but we have our 24x7 operation and administration services that can respond to your needs.

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