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Professional services

Services offered by technical consultants for the design and implementation of projects and solutions.

What do we do

Full coverage of our clients with a high level of specialization in each specific technological area


Virtualization and cloud solutions

Our team of virtualization experts and leading hyperscalers (VMWare, Kubernetes, Hyper-V, Docker, AWS) is ready to take your infrastructure to the next level. We have highly qualified N2 and N3 technicians in Unix Operating Systems (Solaris, Linux, HP-UX) to ensure maximum efficiency and stability.

Microsoft and Azure infrastructure

Specialists in Microsoft, Azure and Windows technologies. Our N2 and N3 technicians are ready to offer advanced support in Operating Systems, Exchange, Citrix, DA and Terminal Server. Empower your Microsoft environment with the help of our experts.

SAP and database management

Streamline your data management with our certified SAP technicians and database specialists (Oracle, HANA, SQL Server, MySQL). We offer N2 and N3 support to ensure the performance and reliability of your data management systems.

Comprehensive cybersecurity

Protect your business with our cybersecurity services. Our specialists in vulnerability, analytics, security protocols, antivirus solutions, SIEM (Security Information and Event Management), SOC (Security Operations Center) and Incident Response will provide you with peace of mind knowing that your information is safe.

Network design and management

Our expert team in network architecture and security design, analysis, and management ensures robust and secure connectivity for your organization. Trust us to keep your network running smoothly.

Storage & backup solutions

Secure your data with our group of N2 and N3 certified technicians in storage technologies (Netapp, HPE) and backup tool specialists (Veeam, Commvault). Protect your critical information and ensure business continuity with our storage and backup solutions.

Transform your technology infrastructure with our IT Professional Services

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Services Provided

Highly operational and efficient working model for monitoring and managing systems 24x7x365


Cloud infrastructure
Network management
On-premises infrastructure
Cloud migration

Cloud infrastructure

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Resource provisioning

We configure and optimize virtual servers, databases, storage, and other resources based on your company's specific needs, ensuring a robust and efficient start-up.

Performance monitoring and management

We continuously monitor the performance of your resources to ensure their availability and optimal performance. We use native tools and define robust supervision policies. In addition, we offer our 24x7 monitoring service for total peace of mind.

Maintenance and updates

We take care of the management of security patches, software updates and preventive maintenance, thus guaranteeing the stability and security of your system.

Scalability

We plan and adjust the capacity of your resources based on demand, ensuring that your infrastructure is always ready to grow with your business.

Security management

We implement and manage advanced security measures, including firewalls, data encryption, authentication and authorization, single sign-on (SSO), and multi-factor authentication (MFA), protecting your critical information.

Backup and recovery

We configure and manage automated backup policies to ensure the availability and integrity of your data. We offer managed remote backup services as an additional option.

Disaster recovery

We develop replication strategies and business continuity plans for your cloud resources, working closely with your IT department to meet the required RTOs and RPOs.

Cost optimization

We analyze the use and costs of your resources to identify optimization opportunities, ensuring the best performance and availability without exceeding your budget.

Technical support

We provide quick and efficient resolution of any issues related to your cloud infrastructure.

Technical assistance

We offer ongoing support for future requirements and new solutions, including ADD migration, adjusting deployment schedules based on the workload of your resources.

Microsoft Office 365 management

We continue to manage your Office 365 environment, ensuring its optimal operation and security.

Network management

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Comprehensive support

We offer full support for your employees' daily requests related to network management, including:

- Port configuration and assignment in network segments.

- Definition of cloud security rules or firewalls.

- Assistance in the integration of equipment in NAC solutions.

- Configuration of new segments in hyperscalers and creation of VPCs.

- Proactive maintenance and upgrades of communication equipment.

- Efficient resolution of incidents.

Monitoring and performance

We actively monitor the performance of communication equipment to ensure smooth and stable connectivity throughout your network.

Continuous security improvement

We continuously improve security policies related to the communications area, following standards and best practices. We implement these measures effectively to protect your infrastructure.

Backup and configurations

We review the backup policy of the communications equipment configurations daily, implementing the necessary corrections to strengthen your network.

Cloud security management

We perform all the necessary management and configuration tasks within your Cloudflare tenant, as part of our managed security services, ensuring that your network is always protected against threats.

On-premises infrastructure

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Comprehensive management and monitoring

At Uniway, we offer complete administration and monitoring services for your local architecture, guaranteeing the continuity and operational efficiency of your infrastructure. Our proposal includes:

- 24x7 monitoring: Continuous monitoring from our facilities to ensure uninterrupted operation and detect problems before they impact your business.

- 24x7 Corrective Support: Constant attention to resolve any incident, keeping your infrastructure in optimal condition.

- Active Directory Management: Manage and optimize your Active Directory for efficient and secure user and resource management.

- Windows Server Administration: Complete management of your Windows Server operating system, ensuring stability, security, and performance.

- Virtual Infrastructure Backup: Implementation and management of backup policies to protect your data and ensure rapid recovery in the event of failures.

IaaS service continuity

The current Infrastructure as a Service (IaaS) services provided by Uniway are included in our offering, ensuring business continuity while the planned cloud migration works are completed.

Cloud migration

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Transparent planning and execution

Migrating to the cloud requires detailed planning and consensus with our customers to ensure a seamless transition for the business and users. The main tasks include:

Initial assessment: Thorough analysis of the current infrastructure and business needs to design a customized migration strategy.

Migration planning: Development of a detailed plan that includes timelines, necessary resources, and migration procedures.

Cloud environment preparation: Configuration of cloud infrastructure (AWS/Azure), including VPC creation, security configuration, and resource provisioning.

Data migration: Secure transfer of data from on-premises to the cloud, ensuring information integrity and security.

Testing and validation: Thorough verification that all systems and applications are working properly in the new environment prior to full migration.

Application migration: Transfer and configuration of applications in the cloud, ensuring that they work seamlessly in the new environment.

Post-migration monitoring and optimization: Continuous monitoring and adjustments needed to optimize performance and efficiency in the cloud.

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Projects and new features

Uniway works closely with our clients to implement the new needs and solutions of their businesses.

These projects are executed as part of our regular managed service, always using the same assigned technical team to ensure consistency and excellence in customer service. We specialize in translating your company's specific requirements into effective and functional technology solutions. 

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We are committed to meeting your expectations and leading your business into the digital future effectively and efficiently.

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Example of Projects

Tailor-made solutions with a high degree of cohesion and interoperability and 24x7 operations 

Cloud migration projects

We have carried out complete migrations from on-prem physical infrastructure to virtualized environments using VMware in the Uniway cloud. We have also managed the creation and migration of VMware environments to public clouds such as AWS and Azure. To ensure a seamless migration with maximum efficiency, we use advanced services such as NetApp Cloud Sync and specialized tools such as Commvault and Zerto.

MDM solutions implementation

 In response to ENS certification requirements, we implemented Mobile Device Management (MDM) solutions using Sophos to manage the company's mobile devices. In addition, we offer ongoing management and monitoring services to ensure that the MDM platform is operating optimally and securely.

Disaster Recovery Plan (DRP) projects

We perform a thorough analysis of the client's Recovery Time (RTO) and Recovery Point (RPO) requirements to implement Disaster Recovery Plans. Our approach includes analyzing systems and applications, and implementing necessary technologies such as storage replication, virtual environments, and backup/restore solutions. We define clear activation and scaling protocols and operate with a replicated Uniway Data Center available 24x7.

Strengthening equipment safety (Hardening)

We have executed multiple projects of analysis and implementation of additional security measures on our customers' devices. Our goal is to reduce vulnerabilities and protect the infrastructure from potential threats using advanced hardening techniques.

Network architecture design and commissioning

We design both physical and virtual network architectures based on the specific needs of our clients. We implement solutions using technologies from our strategic partners such as Fortinet, Cisco and Juniper, ensuring a robust, secure and efficient network.

Protect and optimize your network with our specialized services

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FAQ

We participate in and help our clients in the implementation of solutions and infrastructures

How does Uniway ensure the security of my cloud infrastructure?

We implement advanced security measures, such as firewalls, data encryption, multi-factor authentication (MFA), and single sign-on (SSO) management. Our comprehensive cybersecurity services and 24x7x365 monitoring ensure that your infrastructure is always protected against threats.

What advantages does Uniway offer in network management?

We offer comprehensive support for network management, including port configuration, security rules, equipment integration into NAC solutions, and proactive maintenance. Our active monitoring and continuous improvement in security policies guarantees robust and secure connectivity.

How can Uniway help with disaster recovery?

Uniway offers RTO and RPO requirements analysis, disaster recovery plan implementation, storage replication, virtual environments, and backup/restore solutions. We operate with a replicated datacenter available 24x7 to ensure business continuity.

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