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Incident Response

Reducing the impact and containing the spread of the incident.

What do we do

Minimizing the impact of incidents with an immediate and coordinated response

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Quick response

We act immediately in the event of any cybersecurity incident to minimize the impact and contain the spread.

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Comprehensive management

We manage and orchestrate all necessary workflows, from containment to full recovery.

Ajustes

Prevention and preparedness

We provide predetermined critical parameters and customized onboarding sessions to prepare our clients for potential incidents.

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Response to internal and external threats

We investigate and contain internal and external threats, including criminal groups, state-sponsored actors, and internal threats.

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Deployment of specialized talent

Our global incident response teams have experience in elite military units and a deep understanding of cyberattack tactics.

Documento

Personalizad Activation Manual

We create customer-specific activation manuals, ensuring a quick and effective response to incidents.

How we do it

Our dedicated teams manage and orchestrate end-to-end incident resolution

Immediate action

Quick response according to the agreed SLA.

Our technicians get to work without delay, using predetermined critical parameters for an agile response.

Onboarding sessions

It has a specialized consultant dedicated to each client.

We include customer-specific IT architecture and network reviews, optimizing security and preparing for an effective response.

Specialized equipment

Adaptable to the needs of organizations.

We deploy teams with cyberwar expertise and knowledge of threat tactics, ensuring fast and efficient containment and eradication.

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Advantages

Proactive security and rapid incident resolution

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Attacker's perspective

Our teams are able to think, maneuver, and outmaneuver attackers.

We have highly experienced teams, with extensive knowledge of nation-state cyberwarfare, offensive and defensive capabilities, with decades of experience in incident response.

Proven combat methodology

Our "modus operandi" is the product of extensive military cyber experience.

Our response methodology encompasses the parallel execution of a wide variety of activities necessary to deal with an attack: containment, investigation and forensics, tactical negotiation, recovery, executive crisis management, and post-breach monitoring.

Technological superiority

Agile teams for effective incident response in any environment, with any IT.

Our expertise includes cloud, applications, CI/CD, OT, mobile, and IoT. We have also developed an advanced XDR platform that is used to enhance and augment the capabilities of customer security tools when needed.

Threat research team

Guarantee of fast and fluid response.

Investigation of each threat and its continuous global monitoring across the globe is incorporated into incident response efforts, securing and revealing new threat vectors to the global security community.

Cybersecurity environment

A comprehensive solution to face cyber attacks

Executive crisis management
Containment
Research
Tactical negotiation
Remediation and recovery
Threat monitoring

Executive crisis management

We work as a team with our clients' executive management to provide accurate answers. In parallel with incident resolution, we manage crises in all aspects, including legal and regulatory aspects of internal management.

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Containment

It is critical to quickly secure areas of the environment that have not yet been impacted by the attack and prevent them from being compromised. This can be achieved through segregation or by quarantining them. The results of the investigation are used to quickly contain the threat and prevent further damage to the company.

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Research

We perform triage  and research to identify the initial entry point, the scope of the compromise, how the attack has spread through our environment, the tools used by the attacker, and the current threat level. We quickly and accurately identify the attacker's capabilities and the timelines in which they need to be remediated.

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Tactical negotiation

We have and use our expert negotiators to gain critical time and valuable information from the attacker. This approach serves not only to significantly reduce rescue claims, but also to substantially improve the speed of technical investigation and recovery efforts.

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Remediation and recovery

Recovery begins immediately and in parallel with the investigation. We will define a "secure island" environment from which the compromised environment has been removed and the organization can return to full operation and much faster. The remediation effort identifies and shuts down the security environment and the attacker's presence in this environment is eradicated.

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Threat monitoring

Attackers can attempt additional malicious actions at any time. To minimize this risk, our incident response team performs tailored monitoring during and after an incident to ensure that additional malicious activity and re-entry attempts are immediately detected and blocked.

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Related services

Ensure the security and continuity of your business

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Cybersecurity environment

Cybersecurity technology, products and services to provide high-level consulting and incident response assistance.

Comprehensive enterprise security services with end-to-end support to contain threats, defeat attacks and keep our clients without affecting their business.

See more information
Soluciones_Networking

Networking

Custom network deployment, comprehensive security assessments, and advanced protection in cloud environments.

We offer complete networking solutions designed to optimize and secure the network infrastructure of our clients' organizations.

See more information
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Business Continuity

Availability and protection of data integrity, regardless of location, environment, or type of service.

Our services include cloud and on-premise storage, BaaS, replication and DRP, external repository and analytics tools, ensuring data integrity and efficiency.

See more information

FAQ

Secure your company against incidents

What kind of threats does your response service cover?

Our service encompasses insider threats, criminal groups, state-sponsored actors, and any other cyber threats. We offer an immediate response to minimize the impact and contain the spread of the incident from the moment it is reported.

Are the response processes running concurrently?

The time factor is the determining element. Our technicians begin to act to accelerate the resolution of the incident, minimize the impact, contain its expansion, proceed with the repair and recovery of the environment. We are able to run all workflows in parallel, orchestrating them and managing the incident from start to finish.

What does the onboarding session include?

The onboarding session includes a review of the customer's IT network and architecture, critical systems, secure data exchange, and access processes. Response guidelines are captured and incorporated into a customer-specific IR activation manual that enables incident response.

If I don't use the contracted support time, do I lose it?

Unused IR (Incident Response) hours can be dedicated to any other service in our proposal. We also offer a suite of services designed specifically for IR clients, including wargames, technical simulation environments, classification exercises, escalation, and adversity simulations.

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