The ultimate services for SAP Management
Managed SAP
Centralized management of your SAP infrastructure by certified specialists.
What do we do
Effective management of your SAP systems
We offer you a centralized management service for your SAP infrastructure, with the aim of providing efficient administration of your systems
Our team of certified experts is responsible for monitoring and comprehensively managing all components of your SAP infrastructure, including hosting and servers (on-premise, cloud), databases, application servers, and managed services to ensure continuous and uninterrupted operation 24x7x365.Â
Uniway comprehensive service
We respond quickly and effectively to any incident, improving the security, performance and availability of the system and facilitating scalability and adaptation to future needs.
More than 25 years managing large SAP platforms
We offer a personalized and high-quality service, ensuring that your SAP systems function at their maximum capacity and guaranteeing the availability required for this type of platforms.
Get your SAP Infrastructure assessment by certified specialists!
Let us analyze your current infrastructure and offer you a customized plan for its comprehensive management and optimization.
How we do it
We meet the highest quality standards for SAP infrastructure management
SAP BASIS administration
All SAP BASIS tasks required for the proper functioning of the platform. Tasks of adjustments and parameterization, updates, security, and everything related to the technological infrastructure to give the necessary support to the functional and development group.
24x7x365 monitoring and operation
Our operations team has the necessary tools to proactively and reactively monitor SAP processes and platforms 24 hours a day, establishing thresholds and escalation plans based on the criticality of the service.
Thanks to the operating manual, the "procedural tasks" executed by the operations department on a 24x7 schedule are determined.
Managed backup service
Fully managed 24x7 backup service from Uniway's NOC to keep your SAP system up to date, provided from isolated, secure and independent backup platforms hosted in our datacenter, which also guarantees to be the most effective and secure measure to protect you against attacks.
Our backup services include specific agents for SAP environments (Backint) that ensure full data integrity and restoration if necessary.
Servers & hosting
We can provide you with all the physical or virtual infrastructure for your SAP environment that fits your needs.Â
We have certified servers for SAP HANA environments.
If you already have your own infrastructure, we can offer you our hosting services in our own datacenter with all the guarantees of availability, security and accessibility that your business requires.
OS and DB administration
We integrate with the SAP BASIS administration the complete management of the entire layer of Operating Systems and Database in any of the technologies supported by SAP (Linux, Windows, HANA, Oracle systems, etc.). Our philosophy is that everything must be managed and operated from the same technical team, which knows the systems in depth and works together, being more agile when it comes to carrying out tasks and making decisions.
High availability and DRP
At Uniway we know the importance of the availability of your data, especially in environments as critical as an SAP platform. The viability of your business depends on it. Therefore, as a benchmark in hosting, infrastructure and services, we offer you our experience in the development of replication projects and high availability environments of SAP platforms, both with hosting in our datacenter and in third-party datacenters, which adapts to the needs of your business in terms of RTO and RPO.
Uniway Advantages
Experience and expertise, a guarantee of excellence
24x7x365
SAP environment operation and support
Infrastructure
We focus on the infrastructure, not the functional area
Systems management
We are managers of the systems that support the SAP environment
Availability
Availability and service also from our Data Center
Security
Last line of defense against ransomware
Request a safety & performance assessment now!
Ensure maximum security and performance of your SAP system with a professional assessment of your infrastructure.Â
Service Model
SAP centralized management of your SAP infrastructure
This model is the result of our experience in managing customer platforms from our own Data Center
After years of experience in providing managed services for infrastructure management, we have developed our own model that focuses on proactive and reactive management of the entire life cycle of systems, with 24x7 coverage.
The specific Operation Manual for each client is the fundamental pillar that serves as the nerve center of the service, around which all the other actors involved in the operation of the platform interact. This ensures that all actions on the systems are duly documented and defined, ensuring efficiency and success in each intervention.
Location of the service
We offer the service where you need it
At your home
Do you have your own infrastructure? PERFECT!
We offer you services that fit with the management of your architecture in your data center.
In mine
You can bring your infrastructure and we manage it for you. In addition, we have SAP certifications, physical accommodation in Spain and ISO 27001 certification.
In the cloud
Whether it is in our Cloud or in the public Cloud of any of the large hyperscalers (AWS, Azure, Google Cloud Platform or SAP Cloud) we provide you with platform management and administration services.
Ensure uninterrupted and optimized operation of your SAP systems with our centralized management service.
Related Services
Power your business systems
Infrastructure
Hosting of physical equipment, infrastructure as a service (IaaS) for virtual environments and fully scalable storage services.
We combine cutting-edge technology with a specialized team to ensure that every aspect of your infrastructure is optimized and efficiently managed with 24x7x365 coverage.
Managed Services
24x7 Monitoring, Operation and Administration, and contracting of Professional Services.
Availability, performance and security of your systems, allowing you to focus on your goals while we take care of technical and operational management.
Business Continuity
Availability and protection of data integrity, regardless of location, environment, or type of service.
Our services include cloud and on-premise storage, BaaS, replication and DRP, external repository and analytics tools, ensuring data integrity and efficiency.
FAQ
Learn more about Managed SAP
NO, our services focus on infrastructure management and the scope of SAP BASIS exclusively, but we give the necessary support to the functional and development group of the client and/or partner, and together work to offer the best user experience to your users.
As an expert integrator in SAP infrastructure, technology, and systems administration, Uniway can be the technology partner to help you on your journey to transition to SAP HANA.
We integrate into your SAP HANA migration project by collaborating in the planning and sizing of the infrastructure, in the process of copying heterogeneous SAP system and/or system upgrades where appropriate (DMO processes), and we will be by your side providing the necessary technical support to the functional and development group that collaborates in your migration project.
Yes, of course. Our SAP technicians can manage SAP's own cloud services that are within your platform.
Our services are provided in different hourly coverages, 8x5 and 24x7, always depending on the needs of your business.Â
Our services are completely modular and you can hire them depending on the scope you need. But the BASIS service will always be linked directly to 24x7 Monitoring and OS and DB Management. Our experience has confirmed that they are indivisible services and must always be provided jointly to be efficient and fully operational and consistent with the SLAs.
